How syncing works

Bringing in new saves

Press Sync in the top bar of your library, or Sync next to a platform in the extension's popup. For Instagram, X, TikTok, LinkedIn and Threads, the extension opens that platform's saved page in a background tab, reads what's new and closes the tab again. Leave the tab be until it finishes.

Syncs are quick after the first one: the extension stops as soon as it reaches saves already in your library. New saves are sorted by the AI within a minute or two.

The first sync

The first sync of each platform goes back through everything you've saved, so it opens the platform's saved page in a tab you can see, and for big libraries it can take a few minutes. You can use other tabs in the meantime. If it's interrupted (you closed the tab or your computer went to sleep), press Sync again: until a full import has finished, each Sync goes back through the whole list.

Reddit and YouTube

These sync from our servers, so no tab opens and your computer doesn't need to be on. Choose how often in Settings → Syncing → Check Reddit and YouTube. Sync still works for them too, if you want what's new right now.

During the trial

The trial keeps up to 50 saves from each platform. Once your plan starts, press Sync and the rest come in. Saves you already have keep updating as normal.

When a sync fails

A platform that couldn't sync shows Needs attention on the Connections page, with the reason in the extension's popup. The usual causes:

• You're signed out of the platform. Open it in the same browser, sign in, and press Sync again.
• The extension isn't paired, or was removed. Check Connections shows Installed and paired.
• The platform changed its page. Platforms change without notice. We're alerted when syncs start failing and fix them as quickly as we can; if it lasts more than a day, email support@socialsorganizer.com.
• Your plan isn't active. Syncing pauses when a plan ends. Subscribe from Settings to pick up where you left off.